Healthcare Quality Management System in Pakistan

Wajahat Hussain

doi:10.37978/tijfs.v3i2.50

Authors

Wajahat Hussain Member, Editorial Board of The International Journal of Frontier Sciences Author

DOI:

https://doi.org/10.37978/tijfs.v3i2.50

Keywords:

Health, Quality, Healthcare Management

Abstract

The competitive healthcare system and healthcare environment, modern hospitals with substantial investment, healthcare reforms, availability of specialized persons in hospital management, health services management, the success of quality management programs in developed nations and high interest of international health organizations like WHO has led the developing countries like Pakistan to pay due attention to quality in national healthcare system. Since the time of independence healthcare system in Pakistan is striving for improvements. Despite of the physical infrastructure and availability of qualified workforce for service delivery there are gaps in strategic and operational planning which resulted in poor quality health services. The leaders in healthcare has little awareness that the quality management is an organized specialty to improve the quality of healthcare. It is need of the hour that healthcare leaders in Pakistan must integrate quality improvement activities in strategic and operational planning process of healthcare system. This the only way to maximize the benefits of healthcare system and restore the rapidly deteriorating public trust.

References

Victor PA. Managing without growth: slower by design, not disaster: Edward Elgar Publishing; 2018.

Leatherman S, Ferris TG, Berwick D, Omaswa F, Crisp NJIJfQiHC. The role of quality improvement in strengthening health systems in developing countries. 2010;22(4):237-43.

Irfan S, Ijaz AJJoQ, Management T. Comparison of service quality between private and public hospitals: Empirical evidences from Pakistan. 2011;7(1):1-22.

Brennan TA. The Institute of Medicine report on medical errors—could it do harm? : Mass Medical Soc; 2000.

Kobayashi H, Takemura Y, Kanda KJSjocs. Patient perception of nursing service quality; an applied model of

Donabedian's structure-process-outcome approach theory. 2011;25(3):419-25.

Ghaffari F, Jahani Shourab N, Jafarnejad F, Esmaily HJJoM, Health R. Application of Donabedian quality-of- care framework to assess the outcomes of preconception care in urban health centers, Mashhad, Iran in 2012. 2014;2(1):50-9.

Medicine Io. Crossing the quality chasm: the IOM Health Care Quality Initiative. 2001.

DONAHUE KT, Vanostenberg PJIjfqihc. Joint Commission International accreditation: relationship to four models of evaluation. 2000;12(3):243-6.

Shah M, Perveen SJPJoPH. State of healthcare quality and patient safety in Pakistan. 2016;6(4):1-4.